Vishnu V R

About Vishnu V R

I am an experienced IT professional with over 9 years of experience across System Administration, DevOps, Cloud Infrastructure, Networking, and Technical Support. My career spans multiple roles including System Administrator, DevOps Engineer, Network Engineer, and Windows Technical Support Engineer, which has given me a strong and well-rounded understanding of enterprise IT operations and infrastructure management.Currently, I work as a Senior Project Lead at RM India, Technopark Trivandrum, where I support application deployments and operational stability for production and QA environments. My responsibilities include managing Terraform-based infrastructure, monitoring AWS resources and databases, deploying releases and hotfixes, and handling high-priority (P1) incidents to ensure service availability and minimal downtime for business-critical systems.In addition to technical responsibilities, I contribute to operational coordination during critical incidents, collaborating closely with development, QA, and client teams to ensure timely resolution and smooth service delivery. My contributions have been recognized through internal appreciation awards such as Spot Awards and High Fives.Previously, I worked as a System Administrator at Xminds Infotech Pvt. Ltd, where I managed IT infrastructure, servers, user access, security tools, and automation tasks supporting day-to-day operations. Earlier roles as a Linux System Administrator, Network Engineer, and Windows Technical Support Engineer further strengthened my expertise in operating systems, networking, troubleshooting, and infrastructure support.I am passionate about building reliable systems, improving deployment processes, and enhancing operational efficiency across infrastructure and application environments. I enjoy working in fast-paced environments that value ownership, collaboration, and continuous learning.Core Skills:System Administration | DevOps | AWS | Terraform | CI/CD | Application Support | Incident & P1 Management | Linux & Windows | Network Operations | Infrastructure MonitoringI am open to connecting with professionals in DevOps, Cloud, System Administration, SRE, and IT Operations, and exploring opportunities where technology and operational excellence create meaningful impact.

Experience

1. Senior Project Lead

   RM India

   Jul 2024 — Present · Thiruvananthapuram, IN

   Lead application support and operational activities, ensuring high availability and stability across production, customer, and QA environments.Plan and execute application deployments, including new releases and hotfix versions, with minimal downtime and adherence to release timelines.Manage and maintain Terraform-based infrastructure, supporting scalable and consistent environment provisioning.Perform AWS and database monitoring, proactively identifying issues and ensuring system performance and reliability.Actively handle P1 / high-severity incidents, coordinating with development, QA, and client teams to achieve rapid resolution.Provide continuous support to both internal development teams and external clients, improving response times and service quality.Contribute to people coordination and task ownership, supporting team members during critical operations and delivery milestones.Recognized with Spot Awards and High Fives for consistent performance, ownership, and customer-focused support.

Education

• Marthoma College of Science and Technology

  B.Sc. Electronics

• RVVHSS Valakom

  completed SSLC, SSLC

  2006 — 2007

• completed Bsc Electronics from MTCST Ayur

  Bachelor of Science (B.Sc.), Electronics

  2009 — 2012

• St Johns VHSS

  High School Diploma

• RVVHSS Valakom

  High School Diploma

Skills

• Microsoft Certified Professional
• Windows
• Public Speaking
• Ccna
• C++
• Computer Hardware
• Leadership
• Teaching