Vishnu Tc
Customer Success Leader | Technical Account Manager | Enterprise - SAAS | Luxury Global Real-Estate | CRM | Website | Certified Scrum Product Owner® | Team Manager
- Role
- Manager of Customer Success at Purlin
- Location
- Kannur, KL, IN
- LinkedIn followers
- 500 followers
About Vishnu Tc
At Purlin, my focus centers on fostering robust client relationships, ensuring the seamless onboarding of sophisticated Real-estate Digital AI solutions, and spearheading customer success initiatives. Mastery in Customer Success techniques coupled with my proficiency in handling large customer accounts and their support, empowers our team to deliver exceptional service and cultivate strategic growth.My team has innovated customer success practices by integrating AI and design thinking, which has notably enhanced client satisfaction and retention. With proactive consulting and advisory, we\'ve accelerated the growth of key strategic accounts, demonstrating our unwavering commitment to not only meet but exceed customer expectations through collaborative excellence.
Experience
Manager of Customer Success
Nov 2024 — Present · CA, US
Education
College of Engineering Trikaripur, Cheemeni
Bachelor of Technology (BTech), Computer Science and Engineering
2006 — 2010
Skills
- Technical Presentations
- Client Co-Ordination
- Technical Analysis
- Sql
- Management
- Project Management
- Technical Leadership
- Web Development
- SEO
- Technical Support
- Team Management
- E-Commerce
- Html
- Cms
- IT Operations
- Programming in C
- Training
- Testing
- Jira
- IT Service Management
- Client Relations
- Project Delivery
- Javascript
- Jquery
- Google Analytics
- Photoshop
- Project Coordination
- Mysql
- Customer Service
- Microsoft Word
- Team Leadership
- Vendor Management
- Xml
- IT Management
- Client Rapport
- Ajax
- Troubleshooting
- Microsoft Sql Server
- Client Services
- Microsoft Excel
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