Vishnu Sankar K
Lead - IT Operations
- Role
- Information Technology Lead at Sutherland
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Vishnu Sankar K
As an IT Specialist, should be able to Monitor the IT Infra structure for its…
Experience
Information Technology Lead
Aug 2019 — Present · Cochin, IN
As a IT Operations Lead, I should be able to Manage the IT operation team, monitor the IT Infrastructure for its availability, capacity usage, hardware and OS errors and failures. Handle secondlevelincident / problem determination and resolution on a 24x7 basis Service incidents and querieswithin the agreed service levels. Vendor co-ordination, perform basic Service Requests based onStandard Operating Procedures. Follow quality /security process defined for the engagement.
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