Vishnu Prasad

About Vishnu Prasad

Azure cloud administrator(Cloud Engineer) and Technical support engineer for Cloud ProductsFollowing my hands on expertise1.Microsoft 365 admin center2. SharePoint and OneDrive administration 3.Microsoft Volume Licensing4.Azure Information Protection 5.Microsoft Mobile Application Management 6.Mobile device management7.Microsoft Intune Enterprise Mobility + Security8.Azure Active Directory 9.Microsoft Office 365 10.Advanced Threat Protection 11.Office 365 Data Loss Prevention12.Azure Active Directory single sign-on 13.Have good hold on Citrix applications like AOI, VDA workspace and also RDP14. Technical support for Microsoft products (office 365 and Azure portal)15.System Trouble shooting 16.Microsoft Secure Score17.Azure Sentinel18. windows Defender ATP19. Microsoft Cloud App Security 20. Microsoft VLSC Portal 21. DNS management 22.Technical support for Adobe, Microsoft Teams 23. Executing Power Shell Scripts 24.Administering windows server domains, roles and services25.Windows desktop and server support26. Active directory and group policy management27.Providing remote server support for servers (Physical & VM) to the US clients28.Configured, troubleshoot, and maintained Windows 2012 and 2016 Servers.29. Experience in managing Active Directory management and related services (Group policy, DNS, DHCP, etc.)30.Maintains the AD Group Policy infrastructure based on the policies and guidelines provided.31. Advanced Windows server maintenance, troubleshooting, and diagnosis.32.Made validation of all new patches released, and approve /Decline them, and ensure all the devices were up to date with most released patches.33.Configuring and troubleshooting issues on Windows Server Roles and features34. Managing windows patch installation and troubleshooting

Experience

1. Senior System Engineer (Cloud Engineer)

   CGI

   Nov 2021 — Present · Bangalore Urban, IN

   Hands on expertise1) Office 365 and Azure Administration2) Windows desktop and server support3) Active directory and group policy management4) Providing remote server support for servers (Physical & VM) to the US clients5) Configured, troubleshoot, and maintained Windows 2012 and 2016 Servers.6) Experience in managing Active Directory management and related services (Group policy, DNS, DHCP, etc.)7) Maintains the AD Group Policy infrastructure based on the policies and guidelines provided.8) Advanced Windows server maintenance, troubleshooting, and diagnosis.9) Made validation of all new patches released, and approve /Decline them, and ensure all the devices were up to date with most released patches.10) Configuring and troubleshooting issues on Windows Server Roles and features11) Managing windows patch installation and troubleshooting12) Administering windows server domains, roles and services14) SharePoint and OneDrive Administration15) Azure Information Protection16) Microsoft Mobile Application Management17) Mobile device management18) Microsoft Intune Enterprise Mobility + Security19) Microsoft Office 365. Advanced Threat Protection20) Office 365 Data Loss Prevention21) Azure Active Directory single sign-on22)In-depth knowledge in Exchange Online Protection, Advanced Threat Protection, Windows Defender ATP, Cloud App Security, and Microsoft 365 Admin centers Troubleshooting - Office365 applications

Education

• Sree Narayana Guru Polytechnic College

  Diploma in computer science engineering , Computer Engineering

  2015 — 2018

• Pt. Ravishankar Shukla University, Raipur

  Bachelor of Science in Information Technology , Information Technology