Vishnu Nair
Customer Support & Operations Leader | Certified in Leadership & Virtual Team Management | SLA & Process Optimization
- Role
- Sr Customer Support Representative at HighLevel
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Vishnu Nair
At HighLevel, my focus is on enhancing the customer journey, ensuring satisfaction and retention through strategic initiatives and data-driven insights. My role entails collaborating with cross-functional teams, advocating for customer needs, and driving continuous improvement. With competencies honed in customer success and operations management, I excel in developing impactful strategies and fostering strong customer relationships.Previously, as Operations Manager at Fi, I spearheaded the creation of a new Social Media team, achieving our service level agreements within an impressive eight-month period. My expertise lies in process automation, team development, and maintaining effective project timelines. Our team’s dedication to optimizing operations and implementing budgetary plans has led to increased productivity and streamlined processes.
Experience
Sr Customer Support Representative
Mar 2025 — Present · Bengaluru, IN
Education
Sree Vidyaniketan Engineering College
Bachelor of Technology - BTech, Electrical and Electronics Engineering
Sree Vidyanikethan International School
High School Diploma, Schooling
2000 — 2008
Skills
- Windows
- C
- Customer Service
- Teamwork
- C++
- Project Management
- Process Improvement
- Negotiation
- Microsoft Word
- Microsoft Office
- Training
- Public Speaking
- Powerpoint
- Microsoft Excel
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.