Vishnu Karthik

About Vishnu Karthik

Banking Operations professional with 7+ years of experience across Client Onboarding, KYC, CDD, EDD, AML, and Compliance Operations, currently working in a global banking environment.I bring strong expertise in end-to-end client lifecycle management, regulatory due diligence, document validation, and risk-controlled operational execution across high-volume, SLA-driven environments.Beyond individual case handling, I operate at an SME / lead-support level, contributing to team enablement, process documentation, operational reporting, capacity planning, and cross-functional stakeholder coordination. I am known for a strong ownership mindset, execution discipline, and the ability to stabilize operations during peak volumes while maintaining high accuracy and compliance standards.My earlier experience across operations, MIS, customer experience, and sales has given me a well-rounded business perspective and strong people and process management skills. Career Focus: Actively preparing for AVP / senior operations leadership roles within Banking & Financial Services, with focus on client lifecycle management, compliance governance, process optimisation, Risk screening and team leadership.

Experience

1. Exclusive Case Manager

   HSBC

   May 2023 — Present · IN

   Manage end-to-end client onboarding and due diligence activities, ensuring adherence to KYC, CDD, EDD, AML, and regulatory standards.•Perform detailed document validation, risk assessment, and compliance checks in high-volume, SLA-driven environments.•Support operational stability during peak volumes by prioritizing risk-sensitive cases and maintaining high accuracy.•Act as a Subject Matter Expert (SME), supporting team members with process clarifications, training, and real-time guidance.•Contribute to process documentation, SOP updates, and operational best practices in collaboration with Quality and stakeholders.•Handle capacity planning and daily operational reporting, enabling effective resource utilization and management visibility.•Work closely with cross-functional stakeholders to ensure smooth execution, issue resolution, and compliance alignment.•Recognized for strong ownership, execution discipline, and minimal error rates.

Education

• JAIN College

  Bachelor of Commerce - BCom, Business/Commerce, General

• Jain (Deemed-to-be University)

  Bachelor of Commerce - BCom, Business/Commerce, General

• Jain (Deemed-to-be University)

  Bachelor of Commerce - BCom, bcom

  2013 — 2018

• CHANDIGARH UNIVERSITY

  Master of Business Administration - MBA, International Business