Vishesh Katiyar
Central Ops @ BatterySmart | Business Strategy & Ops | Ex-Spinny,Wendor, Box8(EatClub), Rivigo
- Role
- Assistant General Manager at Battery Smart
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vishesh Katiyar
Program | Project | Operations Leader | EV & Mobility | Safety Governance | Data Driven | Risk Mitigation | SOP Standardization | Cross-functional LeadershipI am a results-driven Program and Operations leader with 8+ years of experience scaling operations, building high-impact programs, and driving process excellence across the EV Swapping, Automobile, F&B, and Logistics sectors. Currently serving as Assistant General Manager – Program Management at Battery Smart, I lead strategic safety initiatives focused on reducing incident exposure, productizing manual safety processes, and building scalable, data-driven safety frameworks in high-growth EV environments.My expertise lies at the intersection of Program Management, Operations Strategy, and Cross-Functional Execution with Tech, Product, Supply Chain, Warehouse, and Operations teams to deliver measurable business outcomes, improve operational efficiency, and enable sustainable scale.Career highlights include:• Built and scaled safety programs using data-driven frameworks, significantly reducing operational risk exposure for 1500+ Partner Stations and 50+ Warehouses.• Established a mega refurbishment workshop at Spinny, optimizing costs and improving operational efficiency at scale• Built the entire operations function from scratch at Wendor, increasing productivity by 35% and revenue by 20%• Led large, multi-layered operations teams at Box8, achieving 100% on-time delivery, improving customer experience by 30%, and reducing complaints by 7%I thrive in fast-paced, high-growth environments where I can solve complex operational challenges, build scalable systems, and deliver measurable business impact.I am always open to connecting with leaders, innovators, and organizations working on building the future of mobility and operations.
Experience
Assistant General Manager
Oct 2025 — Present · Gurugram, IN
New Safety Initiatives | Stakeholder Management | Business Strategy | Data Analytics | Cross-functional collaboration | Process Excellence | Product Adoption | Program Management-Led enterprise-wide Safety Governance Programs including Incident Management, Critical Alerts, and Unauthorized Charging-Performing comprehensive monthly reviews and progress reports with stakeholders-Productized Critical Alert Management Framework with Product & Tech teams; sustained 95%+ isolation rate and reduced average TAT by 30%-Implemented continuous improvement framework across 1,400+ stations and 40+ warehouses to standardize operational performance-Established KPI-driven audit framework aligning operational metrics with growth targets-Delivered cross-functional strategic initiatives improving safety, scalability, and stakeholder alignment.
Education
Shri Ram Murti Smarak (SRMS) Institutions
Bachelor of Technology - BTech, Electronic and communication engineering
JNVM Inter college, kanpur
Intermediate, Science
2010 — 2011
Centre for Development of Advanced Computing (C-DAC)
PG Diploma, Embedded system and design
2015 — 2016
Shri Ram Murti Smarak (SRMS) Institutions
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2011 — 2015
JNVM Inter college, kanpur
High school , Science
2008 — 2009
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