Vishant Jadhav

About Vishant Jadhav

I am a seasoned professional with over 15 years of experience in the Banking, Financial…

Experience

1. Delivery Operations & Risk Compliance Manager

   Tata Consultancy Services

   Mar 2011 — Present · IN

   Audit, Risk, and Compliance-Risk & Control Self-Assessment (RCSA): Led RCSA processes across Banking, Operations, BCP, and Technology domains in APAC, India, EMEA, and NAM regions to mitigate risks effectively.Third-Party Risk Management (TPRM): Directed TPRM initiatives and SSAE audits, ensuring compliance and fostering auditor collaboration.RCSA QA Program: Spearheaded the \"Test the Tester\" QA initiative, enhancing audit quality and precision.Audit Excellence: Achieved zero findings in SSAE audits and conducted targeted reviews to address compliance gaps.Team Management and Reporting-Performance Leadership: Facilitated daily stand-ups to monitor performance, ensure quality, and resolve issues.Data Analysis: Reviewed dashboards, governance reports, and compliance grids for actionable insights.Performance Tracking: Prepared scorecards, conducted appraisals, and created presentations for senior management.Employee Development: Organized team meetings, one-on-ones, and feedback sessions to foster growth.Client Collaboration: Engaged in client calls to ensure alignment, monitored governance metrics, and ensured compliance.BCP Support and Coordination-Testing and Approvals: Managed BCP and Call Tree testing for over 100 projects, ensuring readiness.Stakeholder Engagement: Conducted contingency planning meetings with key stakeholders.Data Analysis: Consolidated BCP data and developed dashboards to assess risks and improve planning.Technology Support-Asset Compliance: Ensured compliance for assets with organizational and client protocols.Process Oversight: Managed VPN requests, testing coordination, and software drives efficiently.

Education

• Mumbai University Mumbai

  Bachelor of Commerce - BCom

Skills

• Requirements Analysis
• Mis
• Operations Management
• Service Delivery
• Banking
• Management
• Bpo
• Vendor Management
• Call Centers
• Process Management
• Business Analysis
• Process Migration
• Risk Management
• Back Office
• Transition Management
• Crm
• Team Management
• Business Process
• Solution Selling
• Business Development
• Relationship Management
• Pre-Sales
• Process Excellence
• IT Service Management
• Outsourcing