Vishal Vilas Patil
Lead Manager – SAAS Infrastructure (Zycus) | Former Manager – Service Management (Accelya) | Data Center Operations & IT Infrastructure Management
- Role
- Lead Manager - Saas Infrastructure at Zycus
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Vishal Vilas Patil
16+ years of experience in IT operations, service management, and network infrastructure, with a proven track record in driving business growth, optimizing resources, and ensuring operational efficiency in 24/7 environments.Strong leadership and team management skills, having led cross-functional teams in high-pressure scenarios, including system administrators, network engineers, and DevOps engineers.Expertise in cloud infrastructure management (AWS, Openshift) and on-premises data center operations, delivering scalable and reliable solutions to meet business objectives.Adept at leading large-scale projects, from inception through execution, with a keen ability to align IT strategies with business goals and customer expectations.Experienced in cost optimization and budget management, having successfully led initiatives that reduced operational costs without compromising service quality.Proven ability to drive IT transformation, leveraging automation tools and processes to streamline operations, reduce downtime, and improve service delivery.Strong background in vendor management, negotiating contracts, optimizing service levels, and ensuring that vendors meet SLAs, resulting in cost savings and enhanced service reliability.In-depth knowledge of ITIL practices, incident management, change management, and service-level agreements (SLAs), to ensure smooth operations that meet business needs.Excellent communication skills, with the ability to engage and influence executive leadership, stakeholders, and external vendors, ensuring alignment of technology solutions with business priorities.Strategic thinker with an innovative mindset, able to develop and implement long-term plans that align with organizational goals, improve service performance, and reduce costs.
Experience
Lead Manager - Saas Infrastructure
Feb 2025 — Present · Mumbai, IN
Education
Welingkar Institute of Management
PGDBA - E-Business, E business
2012 — 2014
Tilak Maharashtra Vidyapeeth, Pune
Engineer's Diploma, Electronics & Telecommunication
2004 — 2007
St. Mary's High School
SSC
1993 — 2004
Mitcon eSchool, pune
Diploma in Computer Maintainence, Computer/Information Technology Administration and Management
2007 — 2008
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