Vishal Verma
Government of Alberta (Ci Internation Program) Senior Qa Devloper @CGI
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WORK HISTORY
Government of Alberta (Ci Internation Program) Senior Qa Devloper @CGI
Work Closely with Product Owner in Requirement Gathering, Analysis,Process Design, Testing and Implementation of overall processes. Strong expertise in lifecycle methodologies like Agile Models and BDD(Behavior Driven Development). Created Manual test cases, reviewed with different stakeholders to val-idate the functionality Developed test scripts for web services using XPATH. Drafted Test Plan which included testing objectives, testing phases,scenarios, and test environment after a thorough analysis of the busi-ness rules. Experience using Twelve-Factor App methodology for codebase man-agement, dependency management, configuration, backing services,and more Created automation framework in Cypress using Behavior Driven ap-proach with Cucumber. Performed GUI, Functional and Regressiontesting by automated using VS Code Worked with Continuous integration and source control tools (CI/CDpipeline) like Jenkins and GitHub
EDUCATION
Durham College
Diploma of Education, Engineering
Gujarat Technological University (GTU)
Bachelor's degree, Engineering
ABOUT VISHAL VERMA
ServiceNow Development and AutomationI have worked extensively as both a ServiceNow Developer and QA Automation, supporting enterprise implementations across multiple modules.ServiceNow experience includes:•ITSM (Incident, Problem, Change, Request Mgt)•HR Service Delivery (HRSD)•Flow Designer•Service Catalog & SOW•Virtual Agent•Client Scripts•UI Policies•Business Rules•Flows and subflows•ATF API and Backend TestingIn addition to UI testing, I have strong experience in API and backend includes:•REST API testing using Postman•SOAP web service testing using SOAP UI•XPath-based response validation•Backend data verification using SQL•Working with MySQL and Oracle CI/CD and DevOps IntegrationI have extensive experience integrating automation frameworks into CI/CD pipelines, enabling continuous testing and faster feedback cycles. I have worked closely with DevOps teams using tools such as:•Jenkins•GitHub•Maven•Docker•Linux environments Test Automation ExpertiseAutomation is one of my core strengths. I have designed, implemented, and maintained robust, scalable, and reusable automation frameworks using modern tools and best practices.My hands-on automation experience includes:•Selenium WebDriver•Cypress.Cucumber TDD & BDD•TestNG and JUnit Test Planning and DocumentationI have strong expertise in test planning, test case design, and documentation, ensuring alignment with organizational standards and compliance requirements. Leadership and CollaborationAs a QA Team Lead, I have led teams by providing technical guidance, mentorship, and process improvement support. I actively collaborate with developers, business analysts, architects, and stakeholders to ensure shared ownership of quality.I have experience:•Reviewing automation code•Mentoring junior QA engineers•Standardizing QA processes•Participating in Agile ceremonies-I have worked in Agile, Waterfall, and hybrid delivery models, adapting my approach based on project needs. I am experienced in Scrum ceremonies, sprint-based testing, backlog refinement, and incremental delivery.I also have hands-on exposure to TDD and BDD methodologies. Technical Skill OverviewLanguages: Java, JavaScript, SQLAutomation: Selenium, Cypress, Cucumber, TestNG, JUnit, ATFAPI & Performance: Postman, SOAP UI, JMeterDevOps & Tools: Jenkins, GitHub, Maven, Docker, Jira & XrayPlatforms: ServiceNow (CSA, HRSD, ITSM), Linux Certifications and Continuous Learning•CSA•HRSD•ATF Testing•Flow Designer•Virtual Agent
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