Vishal V.
Head of Sales @IGT Solutions
Signup · Get unlimited contacts
WORK HISTORY
Head of Sales @IGT Solutions
London, GB
EDUCATION
London Business School
Master of Business Administration - MBA, Business Administration, Management and Operations
India International Trade Centre
Diploma, Diploma in Hotel and Catering Management
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT VISHAL V.
A commercially driven and results-oriented professional, I have a strong track record of enhancing operational performance, improving profitability, and delivering exceptional customer experiences within the travel retail and technology support sectors. Currently serving as Head of Sales at IGT Solutions, I focus on driving growth through innovative customer service and technical support solutions tailored to the evolving needs of travel, retail, manufacturing & hospitality clients.At IGT Solutions, we specialize in delivering best-in-class travel retail tech support and customer service solutions. Our services span across customer care, technical support (L1, L2, L3), reservations assistance, loyalty program support, and post-travel services. Our cross-trained teams are सक्षम across multiple channels—voice, chat, email, and social media—ensuring seamless, omnichannel support for travelers and retail customers worldwide.Leveraging advanced AI and automation, we streamline processes, enhance SLA performance, and reduce operational costs while maintaining a strong focus on customer satisfaction. I am passionate about identifying growth opportunities, strengthening client partnerships, and leading high-performing teams to deliver consistent, high-quality service.Fluent in three languages and a confident communicator at all levels, I am dedicated to fostering collaboration, supporting employee development, and driving excellence in customer experience, quality assurance, cost management, and brand reputation within the travel retail ecosystem:
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.