Vishal Tyagi
Process Developer @Genpact
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WORK HISTORY
Process Developer @Genpact
Managed transaction monitoring, processing, and key stages to ensure accuracyEnsuring Client understands the process of their transactions.•Doing quality checks of transactions.•Investigated discrepancies, raised disputes, initiated refunds, and created servicetickets per company and client policies.•Analyzed financial transactions to identify issues and drive resolutions.•Created and managed service tickets to ensure accurate issue tracking andresolution.•Analyzed client financial transactions to identify discrepancies and supportdispute resolution.
EDUCATION
Management Education Research Institute (MERI), New Delhi
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT VISHAL TYAGI
Data Specialist & Client Operations
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