Vishal Tandon

In-flight & Cabin Safety Operations,dgca Approved Post Holder for In-flight Services and Cabin Safety @Air India Express

Mumbai, IN

Operations: Responsible for In-flight operations including Cabin Safety, In-Flight Services and cabin crew operations for the 13 Bases pan India. Cabin crew Administration, Welfare, Training.Looking after crew performance, service standards, quality enhancement and implementations follow the industry best practices to serve our passengers, handling catering, menu designing, bar and buy on board for in-flight sales. • Policies Preparation & Implementation: related to safety, service grooming regulation, standard operating procedure, changes. To make sure for strict implementation by the team to uphold the company’s image. • Motivations and Improvement: Leading the team in the process of realizing the potential of every individual, boosting team morale, progression, performance by conducting, surveillance, audits, assessments, inquiries, investigation of complaints, improvements and taking necessary action. Crew welfare, promotions, motivate staff and provide developmental feedback, so they can improve all over.• Coordination: Continuous coordination with all departments and stakeholders for smooth operations. • Training: Responsible for overall training including soft skills, service and safety training, preparation and implementation of policies manuals, modules, training coordination, updating and maintenance of training records.

University of Lucknow

Bachelor’s Degree

NIMS University Rajasthan Jaipur

Master of Business Administration (M.B.A.)