Vishal Singh

About Vishal Singh

As an AWS Solution Architect, I bring expertise in designing, deploying, and managing secure, scalable, and cost-effective cloud architectures on Amazon Web Services. Technical skills-*Identity and access:(IAM)*Virtualization:(AWS, Azure)*Cloud AWS *Security:(NSG, ASGs, AWS ACL, Security Groups, WAF)*Monitoring System:(CloudWatch Splunk, AppDynsmics,)*Database:(Mysql, Oracle)*Storage:(Amazon S3, File Storage)*High availability.*Scripting:(Bash). My Specialties: Architecture Design & Optimization: Crafting secure, scalable, and cost-effective architectures aligned with business objectives. Cloud Services Expertise: Deep understanding of a wide range of AWS services, including EC2, S3, VPC, and much more. Security & Compliance: Ensuring cloud environments meet all compliance requirements and security best practices. Automation & DevOps: Implementing automation solutions for infrastructure management and continuous delivery. I\'m always eager to learn and explore new technologies within the AWS ecosystem. I\'m passionate about collaborating with talented teams and building innovative solutions that drive business success.

Experience

1. Application Support Analyst

   Eko Webtech

   Dec 2022 — Present · Faridabad, IN

   Technical Skills: Problem-solving and analytical thinking: Identifying the root cause of technical issues and devising effective solutions. Strong understanding of IT concepts: Knowledge of networks, operating systems, databases, and application principles. Troubleshooting methodologies: Applying logical steps to diagnose and resolve technical problems. Basic programming knowledge: Grasping fundamental programming concepts can be helpful for understanding complex application behavior.Soft Skills: Communication and interpersonal skills: Effectively communicating technical concepts to users with varying levels of technical expertise. Active listening and empathy: Understanding user needs and frustrations to provide excellent customer service. Patience and resilience: Dealing with difficult situations and maintaining a positive attitude under pressure. Teamwork and collaboration: Working effectively with developers, system administrators, and other stakeholders. Time management and prioritization: Juggling multiple tasks and meeting deadlines efficiently. Organizational skills: Maintaining accurate records and documentation for issue tracking and resolution.Tools for an Application Support Analyst: Ticketing systems: Jira, Zendesk, ServiceNow for issue tracking and communication. Remote desktop tools: TeamViewer, AnyDesk for accessing user systems remotely. Log analysis tools: Splunk, ELK Stack for analyzing application logs to diagnose errors. Documentation and knowledge base platforms: Confluence, Atlassian Documentation for maintaining up-to-date system documentation and user guides. Version control systems: Git, SVN for managing application versions and code changes.Bonus Skills: Experience with cloud computing platforms: AWS, Azure, GCP for cloud-based application support. Security awareness and best practices: Understanding data security principles and protecting user information.

Education

• Kalinga University, Raipur

  Bca

  2020 — 2022