Vishal Singh

Cluster Head @Yulu

Delhi, IN

Manage North Delhi cluster Revenue operations including fleet deployment, relocation, charging, cleaning, and maintenance.Oversee day-to-day cluster operations including fleet deployment, relocation, charging, cleaning, and maintenance.Drive revenue growth by maximizing fleet utilization and minimizing downtime.Manage employees including salary processing, training, performance monitoring, and team motivation.Ensure SOP compliance and maintain service quality standards across all operations.Plan and execute cluster growth strategies and expansion plans in high-demand areas.Build and maintain partnerships with corporates, government bodies, residential communities, and local stakeholders.Conduct stakeholder meetings to explore collaborations and increase revenue streams.Monitor operational and revenue KPIs using a data-driven approach for informed decision-making.Enhance customer satisfaction by promptly resolving issues, maintaining safe and clean rides, and collecting feedback.Lead and develop high-performing teams to foster accountability, efficiency, and innovation.Align cluster operations with Yulu’s mission of sustainable and eco-friendly urban mobility.Drive profitable growth while maintaining operational excellence and service reliability.