Vishal Sharma

About Vishal Sharma

As a Product Manager with more than 20 years of experience driving enterprise-scale digital transformation, I specialize in aligning customer needs, market insights, and business strategy to build impactful products. My focus is on defining product vision, translating complex requirements into scalable solutions, and ensuring products deliver measurable business value—from improving user experience to accelerating revenue growth.At UKG, I lead cross-functional initiatives spanning strategy, design, and delivery, ensuring successful implementation of customer-facing and internal platforms. With deep expertise in CRM (Sales Cloud, Service Cloud, Experience Cloud, CPQ/Revenue Cloud), I bring a unique blend of technical fluency, process optimization, and customer empathy to the product management discipline: Product Vision & Strategy: Experienced in defining roadmaps, prioritizing features, and aligning stakeholders around clear product goals. Customer-Centric Mindset: Skilled at gathering insights, driving adoption, and ensuring products meet real business and user needs. Execution & Delivery: Proven success managing full product lifecycle from ideation through launch, balancing innovation with governance. Technical Expertise: 10x Salesforce Certified with deep knowledge of enterprise platforms, enabling seamless collaboration with engineering teams.I’m passionate about building products that solve meaningful problems, scale with business growth, and deliver exceptional user experiences.

Experience

1. Sr Manager, Enterprise Systems & Experience

   UKG

   Jan 2022 — Present · Noida, IN

   Partner with Business Analysts, engineering, and stakeholders to define, prioritize, and deliver solutions on the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, and Revenue Cloud/CPQ).• : Ensure end-to-end product alignment across systems, processes, and teams to deliver seamless user experiences and scalable solutions.• & : Maintain and refine the product backlog, balancing strategic initiatives with the reduction of technical debt to ensure platform health and scalability.• : Provide clear and consistent updates on priorities, roadmap progress, and delivery timelines to service leaders, program managers, and business stakeholders.• : Ensure that product decisions deliver measurable short-term value while aligning with long-term corporate strategy and business goals.• & : Contribute to IT portfolio planning and product roadmaps, ensuring compliance with governance and best practices.• : Act as the voice of the product with business owners and stakeholders at all levels, gathering feedback and driving adoption of Salesforce solutions that meet evolving needs.• & : Foster an environment of high performance, serving as the escalation point for product and solution-related challenges, while empowering team members to succeed.

Education

• Seth Jai Parkash Mukand Lal Inst. of Engineering & Technology

  Diploma, Information Technology

  2001 — 2003

• Masters in Computer Applications

  Master of Computer Applications, Computer Science

  2004 — 2007

• Vidya Mandir Public School

  11 & 12th, PCM

  1997 — 1999