Vishal R.
Technical Support Engineer |Ex Dell Technologies | Process Improvement, Business Development | Certified ScrumMaster® (CSM®)
- Role
- Technical Support Engineer at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vishal R.
At Salesforce, I contribute to technical support operations by utilizing skills in artificial intelligence, data analysis, and customer support to deliver effective solutions and enhance user experiences. My role involves addressing technical challenges, ensuring seamless support, and collaborating with teams to maintain high service standards. With over six years of experience in sales operations and technical support, I bring expertise in process optimization and data-driven decision-making. My certifications in advanced Python programming, data science, and AI demonstrate a strong commitment to continuous learning and leveraging technology to drive impactful outcomes.
Experience
Technical Support Engineer
Oct 2023 — Present · Hyderabad, IN
Education
BR Ambedkar University
Bachelor's degree, Business/Commerce, General
Sri Gujrathi Vidya Mandir
SSC
1992 — 2004
APOSS
Associate's Degree, CEC
2012 — 2013
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