Vishal Patidar
Technical Consultant at Infosys | 4x-Microsoft Certified | PL-100, PL-200,MB-230,PL-900| Microsoft Certified: Power Platform & Dynamics 365 Customer Service Tech. Consultant |
- Role
- Consultant at Infosys
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Vishal Patidar
I improve customer service experience for businesses by Microsoft Dynamics 365 Customer Service, Omnichannel for Customers Service, Customer Service Workspace and GenesysCloud embedded framework integration using channel integration framework to help them increase their profits and help them to increase their CSAT score also serving business with PowerApps on their need. I mainly Use Azure DevOps in project development/management.I amMicrosoft Certified: Customer Service Functional Consultant.Microsoft Certified: Power Platform Functional Consultant Associate.Microsoft Certified: Power Platform App Maker AssociateTechnologies on which I am working:Microsoft Dynamics 365 | Channel integration framework |Genesys cloud embedded framework | Omnichannel for customers service | Customer Service Workspace| Customer Service Hub | CTI Integration | Genesys cloud | Powerplatform | PowerApps | Azure DevOps
Experience
Consultant
Apr 2024 — Present · Indore, IN
Education
Amity University Rajasthan, Jaipur
Master of Computer Applications (MCA), Computer Programming/Programmer, General
2012 — 2015
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