Vishal Mittal
Helping brands grow on Amazon & marketplaces | 10+ yrs in PPC, cataloging & e-commerce strategy | Scaled sales to multi-million figures with ROI-driven campaigns
- Role
- Service Delivery Manager at Tech2globe
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Vishal Mittal
Dynamic e-commerce professional with over a decade of experience leading service delivery, performance marketing, and marketplace operations across Amazon, Flipkart, and global platforms. Currently serving as Service Delivery Manager at Tech2Globe, managing international client portfolios and spearheading ROI-driven strategies for sales growth, advertising, and catalog excellence. Previously worked as E-commerce Head at Upakarma Ayurveda, where I led a team of 5 and collaborated with Amazon’s SAM/ABBA teams to scale sales into multi-million figures through performance marketing, PPC optimization, and marketplace strategy. Proven track record in: • Building and training high-performing teams to deliver measurable results. • Designing and executing Amazon PPC, budget planning, and bid optimization with focus on ACOS/ROAS. • Driving marketplace growth with data-driven insights using tools like Helium 10, Bidx, and advanced analytics. • Strengthening client relationships and serving as the primary POC for seamless execution. • Managing end-to-end cataloging, listing enhancement, and sales strategies across diverse categories (home improvement, décor, apparel, health & wellness). Recognized for blending strategic thinking with hands-on execution, ensuring client satisfaction, operational excellence, and sustainable revenue growth in the competitive e-commerce landscape.
Experience
Service Delivery Manager
Jun 2024 — Present · Noida, IN
Lead and manage eCommerce service delivery across global accounts with a focus on Amazon, Flipkart, and other marketplaces.• Built and implemented cluster-based team structures to improve productivity and cost efficiency.• Trained internal teams on eCommerce processes, Amazon best practices, PPC, cataloging, and performance tools.• Conducted deep market research using Helium 10, Bidx, and AI tools to identify trends, opportunities, and competitor strategies.• Owned Amazon advertising strategy —including campaign setup, budget planning, bid optimization, and ACOS/ROAS monitoring.• Developed KPI-driven execution plans to improve client ROI, customer acquisition, and category performance.• Identified new target segments and optimized campaigns to boost conversions and brand visibility.• Collaborated with cross-functional teams for content, SEO, and listing enhancement to support sales growth and brand consistency.• Presented regular business reviews with actionable insights to improve outcomes and ensure client satisfaction.
Education
Indira Gandhi National Open University
Master of Computer Applications - MCA
2010 — 2019
Institue of Technology and Science Mohan Nagar
Bachelor of Science- BCA
2007 — 2010
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