Vishal Mishra

Healthcare Plan Specialist Customer Acquisition @Hcl Healthcare

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Healthcare Plan Specialist Customer Acquisition @Hcl Healthcare

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Noida, IN

HCL Healthcare, a subsidiary of HCL Enterprise, offers comprehensive healthcare services focusing on employee well-being. With a strong emphasis on preventive health, wellness programs, and advanced medical care, HCL Healthcare delivers personalized and innovative healthcare solutions, ensuring quality and efficient services for individuals and organizations- Ensured end-user satisfaction and nurtured positive customer relationships- Collected customer feedback and managed complaints to improve service quality- Coordinated among vendors, customers, and various teams to ensure seamless service delivery- Protected and ensured the integrity of client data, supplying top-tier services- Proved knowledge of Active Directory and group policy- Enrolled HCL employees and dependents in lifestyle and health improvement programs- Addressed customer inquiries and completed service requests through chat support- Communicated with clients to understand their needs and recommended health packages

SKILLS

WindowsTeamworkTeam ManagementManagementPowerpointMicrosoft ExcelMicrosoft OfficeTrainingChange ManagementMicrosoft WordVendor Management

ABOUT VISHAL MISHRA

I am an operations professional with over nine years of experience specializing in the…

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Vishal Mishra — Healthcare Plan Specialist Customer Acquisition at Hcl Healthcare in New Delhi, DL, IN | Unifers