Vishal L.
Product @ PBPartners.com | IIM Nagpur | CSPO
- Role
- Product Manager at PBPartners
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vishal L.
Product Manager with 8+ years of experience in CX, ticketing platform, operations-tech, and AI-driven solutions. MBA (2019–2021) from IIM Nagpur, with a track record of contributing to initiatives that streamline workflows, enhance advisor efficiency, and boost customer satisfaction at scale.Played a key role in delivering AI chatbot solution and improving delivery and tracking for the in-house communication system, enabling automation-first processes that reduced operational load. Experienced in both 0 to 1 product development and scaling established platforms in high-growth environments
Experience
Product Manager
Dec 2025 — Present · Gurugram, IN
Education
Indian Institute of Management Nagpur
Master of Business Administration - MBA
2019 — 2021
DAV Sr. Sec. Public School
High School
1999 — 2011
Udacity
Nano-degree Certification
2016 — 2017
Chitkara University
Bachelor of Engineering (BEng)
2011 — 2015
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