Vishal Kumar
Senior Director @CustomerInsights.AI
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WORK HISTORY
Senior Director @CustomerInsights.AI
Transforming Life Sciences Commercial Operations through Innovation and AI.• Delivering outstanding value to a growing list of clients through a unique “Automated Analytics Platform-led Services” business model • 50-70% Cost Reduction in Analytics • Redundancy Elimination and 100% Error Reduction with Automated QA/QC • 70-90% Reduction in Time to Insights • Increased Revenue through AI-driven operations for Customer Acquisition and Retention
EDUCATION
Indian Institute of Technology, Delhi
FITT, Software Engineering
Indian Institute of Technology, Roorkee
BE, Electronics and Communication
Kendriya Vidyalaya, AMC, Lucknow
10+2
Management Development Institute, Gurgaon
PGDBM, Strategy and Marketing
ABOUT VISHAL KUMAR
Over 25 years of experience in design, development and delivery management of analytical and software solutions across Life Sciences, Petroleum and Telecom industries. Over 15 years of experience working exclusively in the Life Sciences industry with focus on developing data analytics solutions used for commercial sales and marketing operations of pharmaceutical companies. Business Leader specializing in analytics with a proven track record of creating new solutions and managing P & Ls. Skills include: • Developing business leveraging consultative selling approach • Conceptualize, create & market innovative analytics products to address sales and marketing business problems Experience in setting up cross functional global teams to deliver solutions for big pharmaceutical companies. Specialties include Business Strategy, Business Analytics, Sales Performance Management, Incentive Compensation Analytics and Operations, Outsourced Analytics and Operations, Product Management, Global Pharma Sales & Marketing Strategy, Brand Strategy Analytics, Segmentation, Forecasting, Sales Force Sizing and Territory Alignment
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