Vishal Gupta
Senior Partner at Kyndryl
- Role
- Senior Delivery Partner at Kyndryl
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Vishal Gupta
Accomplished executive with over 28 years of experience managing global IT infrastructure and service delivery for Fortune 500 Financial Services customers. Proven achiever in managing large and complex strategic outsourcing contracts during the sales cycle, engagement, transition/transformation, and steady-state. Highly skilled in building and maintaining strong executive-level client relationships and communication strategies. Proven track record of increasing revenues and improving the bottom line by achieving operational efficiencies, driving productivity, and reducing costs. Seasoned veteran at launching enterprise-wide technology programs involving cross-functional teams to meet business, financial, and strategic goals, and improve risk posture. Rich experience executing high-value transformations migrating legacy mainframe and midrange infrastructure to hybrid cloud. Notable success in establishing and scaling up to multiple IT Delivery Centers, ramping up from 1200 to employees in 5 years. Visionary leader with situational and result-oriented decision-making with effective communication & interpersonal skills• Global Operations • P&L Management • Contract Management • Strategic Planning and Execution • Strategic Outsourcing • IT Service Delivery and Management • Executive RelationshipAreas of Expertise:Contract managementP & L managementLarge scale End-to-End digital transformationCloud transformationAutomationIT Operations and service managementSetting strategic directionClient relationship managementExecutive collaborationStrategic planningIT strategy & infrastructureScaled agile framework Risk managementAudit & compliancesTransition and transformation
Experience
Senior Delivery Partner
Nov 2021 — Present · NY, US
Kyndryl is a spin-off from IBM\'s Global Technology Services group primarily dealing with Infrastructure Services. Head of Insurance Market Delivery, North America - Responsible for delivery of managed service contracts and consulting projects for the Insurance portfolio in North America. Also responsible for overall IT Service Delivery and contractual deliverables of the multi-million-dollar contract for a New York-based Fortune 100 Global Insurance Company, leading a global team.• Accountable for meeting cost, revenue, profit, and growth objectives and for improving overall customer satisfaction targets. Owning service quality, and SLA attainment.• Spearheaded cloud migrations offering variable pricing model with significant savings in modernizing on-prem infrastructure to Hybrid Cloud.
Education
M B M Engineering College, University of Jodhpur
Bachelor of Engineering (B.Eng.)
1985 — 1989
M B M Engineering College, University of Jodhpur
Master of Engineering (M.Eng.)
1990 — 1992
Indian Institute of Management Bangalore
Executive General Management Programme, Business Administration and Management
2007 — 2008
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