Vishal Gupta

About Vishal Gupta

IT Infrastructure Manager: 13+ Years of Experience in Delivering Top-Tier Customer…

Experience

1. Vice President - IT & IT Infra

   Protium

   Apr 2021 — Present · Delhi, IN

   Manage the support team in delivering top-tier customer services for the products and solutions Maintains production infrastructure uptime and reporting deliverables on time Manage the local site IT infrastructure and PAN India offices 90+ offices Administers service desk ticketing system on O365 Mailing Solution, Manage Engine Implementing Sophos Email Security for the complete organization Implement gap closure identified during the internal or external audits Managing the End Compute Devices and Patch Management via Manage Engine Managing the Sophos Firewall (90+) and Sophos Endpoint for the End Compute Advise various departments on IT best practices needed to inform their processes and needs. Assess Network/Operating System/Application as per baseline/hardening standard Collaboration, Improved SLAs, Simple and Easy Information Exchange were the key highlights in the list of Design, monitor, and refine work processes and procedures so that issues are resolved efficiently and by theappropriate level of technical staff Communicating regularly with technical, applications and operational staff to ensure uptime of tradingapplication on 24x7x365 basi

Skills

• Service Delivery
• E-Commerce
• Wsus
• Active Directory Experience
• Xencenter
• Cyberoam Security Utm
• Wireless Security
• Management
• Zabbix
• Vendor Management
• Windows Server
• Information Security
• Dns
• Cisco Routers
• Nessus
• Metasploit
• Ftp
• Tomcat
• Wds
• Microsoft Office
• Samba
• Nmap
• Red Hat Linux
• Joomla
• Firewalls
• Rdp
• Vmware
• Openstack
• Geoserver
• Redhat
• Troubleshooting
• Client Side Exploitation
• Ubuntu
• Dhcp
• Data Center Virtualization