Vishal Bharath
Client Retention & Expansion | Key Account Manager – Enterprise & GCC | Client Success | Retention, Adoption & Client Lifecycle Growth | B2B
- Role
- Corporate Relations Manager at upGrad
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vishal Bharath
I manage enterprise and GCC accounts where retention, expansion, and client experience directly impacts. With 7 years across EdTech, and Financial Services, I’ve owned end-to-end account lifecycles — from onboarding to adoption, renewal, and growth — for global clientsI’ve worked across high-scale environments managing 200+ client portfolios, while building systems that improve client health visibility, reduce churn risk, and unlock expansion opportunities. My core strength lies in turning accounts into long-term partnerships by aligning business outcomes with client expectations. What I bring: Enterprise & GCC Account Management (B2B) Client Retention, Renewals & Expansion Strategy Stakeholder Management across global teams Account Lifecycle Ownership (Onboarding → Adoption → Growth) Escalation Management & Customer Health Tracking Data-driven account insights and strategic reporting
Experience
Corporate Relations Manager
Nov 2024 — Present · Bengaluru, IN
Own enterprise/GCC accounts, driving client retention, engagement, and expansion opportunities across strategic clients2. Improved client satisfaction and response efficiency by optimizing escalation handling and cross-team coordination3. Built client health tracking mechanisms, enabling proactive identification of churn risks and retention actions4. Delivered data-backed insights and leadership reports, influencing account-level strategy and decision-making5. Strengthened account relationships by aligning client objectives with service delivery outcomes
Education
Osmania University
Bachelor of Commerce - BCom, Business/Commerce, General
2014 — 2017
Lovely Professional University
Master of Business Administration - MBA, Business Administration and Management, General
2017 — 2019
Kendriya Vidyalaya
High School, School
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