Vishal Badheka
Client Engagement Lead @TELUS Digital
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WORK HISTORY
Client Engagement Lead @TELUS Digital
Toronto, ON, CA
Stakeholder Relations: Developing a trusted advisor relationship with customer stakeholders and executive sponsors. Building strong repot with offshore and/or nearshore teams and leaders to drive organization’s top initiatives• Strategic Planning: Ensuring strategic alignment and leveraging organization\'s key products to enable customer to deliver Strategic Objectives• Account Management: Supporting approx.$40M+ worth of portfolio/accounts including telco, health and BPO domain• Process Improvement: Drive the process improvement initiatives leveraging best practices and cost effective solution• Business Objective: Establish measurable objectives for relationship development and revenue growth• Resource Utilization: Collaborate with senior leadership to optimize resource allocation for maximum client satisfaction, team development, and associate engagement. • Business Opportunity: Identifying new opportunities within territory and collaborate with sales teams, product dev team, solution team and automation teams to ensure growth attainment• Business Growth: Creating business / growth proposals for internal and/or external customers
EDUCATION
The Maharaja Sayajirao University of Baroda
Post Graduate Diploma in Business Management - PGDBM
Daxinamurti Vinay Mandir, Bhavnagar, Gujarat
High School
University
Bachelor's Degree, Computer Application - BCA
SKILLS
ABOUT VISHAL BADHEKA
A Result driven leader with 12+ years of experience with global organization in account management, portfolio management and client engagement. This incudes extensive experience in domain like (but not limited to) retail, market research, utility services, telco and health.Expertise in managing global delivery teams from different geo locations and delivering end to end solution in integration, migration and automation projects using best practices. Hands on experience on determining most optimal solution, achieving project objectives and ensuring deployment within project timelines and budget.
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