Vishakha Ruptakke
Customer-focused Technical Advisor with strong knowledge of Windows systems, basic networking, and application support. Committed to resolving technical issues efficiently and supporting users with clarity and patience.
- Role
- Advisor-ii Technical Support Associate at Concentrix
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Advisor-ii Technical Support Associate
Dec 2019 — Present · Pune, IN
Technical Assistance, Issue Resolution, Customer Engagement, Knowledge Management. part of the Product Services team, helping customers troubleshoot and resolve issues. focusing on diagnosing and resolving complex issues related to Dell products and services.
Education
Savitribai Phule Pune University
Master's degree, Computer Science
2015 — 2017
Savitribai Phule Pune University
Bachelor's degree, Computer Science
2012 — 2015
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