Vishakha Arya
Operations Customer Expert I
- Role
- Operations Customer Expert i at TP
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Operations Customer Expert i
Aug 2025 — Present
to products, orders, payments, returns, and overall account support through chat. You will resolve issues promptly while maintaining a professional and empathetic approach. This includes guiding customers through website navigation, providing accurate information, troubleshooting common concerns, and escalating cases when necessary. The role also demands maintaining high levels of accuracy, meeting performance targets such as response time and customer satisfaction, and adhering to process compliance. By delivering timely, clear, and customer-friendly solutions, you will play a key role in enhancing the overall E-commerce experience for users.
Education
C M S Govt. Girls Polytechnic, Meerut
Diploma, Information Technology
2016 — 2018
A. K. Inter College Modinagar
12, Science with Maths
2014 — 2016
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