Vishakha Ambade
NISM V-A Certified| MINTIT - DEDICATED MUTUAL FUND|
- Role
- Customer Relationship Executive at Mintit
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Vishakha Ambade
I come from an engineering background, but over time I discovered that my real interest…
Experience
Customer Relationship Executive
Dec 2024 — Present · Nagpur, IN
Customer Interaction: Provide prompt and professional assistance to customer inquiries via phone, email, or chat.2. Issue Resolution: Resolve complaints, transaction issues, and account discrepancies effectively.3. Product Support: Educate customers on financial products, services, and usage procedures.4. Compliance: Adhere to regulatory guidelines and company policies during interactions.5. Documentation: Accurately log customer interactions, issues, and resolutions in the system.6. Problem Escalation: Escalate unresolved or complex issues to the appropriate team.7. Building Relationships: Foster trust and satisfaction to enhance customer loyalty.8. Multitasking: Handle multiple inquiries while maintaining high service quality.9. Communication Skills: Exhibit strong verbal and written communication skills.10. Performance Metrics: Meet or exceed key performance indicators such as response time and customer satisfaction.
Education
Dr. Babasaheb Ambedkar Technological University, Lonere
B.tech, Electrical
2017 — 2022
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