Tracey Clarke-MacLeod
Director @Virtual Administration Ltd
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WORK HISTORY
Director @Virtual Administration Ltd
My day to day tasks include:• Managing the team of 15 Virtual PAs.• Continuous liaison with current clients.• Dealing with new enquiries and placing clients with our team of Virtual PAs.• Banking, invoicing, financial accounting and forecasting.• Recruitment and selection.• Delivery of projects (GDPR and CQC)• Developing a growth and strategy plan for Virtual Administration in the UK and Canada.• Maintain business website with new content.• Generating new content for LinkedIn, Twitter and blogs.• Developing marketing material for leaflets in delegate bags at conferences.• Presenting at conferences.• Attending events and seminars.• Delivering live webinars to 100’s of attendees.• Dealing with funding bodies to acquire grant funding.• Working with universities in Nottingham (UK) and Toronto (Canada) with students on research projects.• Continuous research into new target markets and developing technology.Part of my Continual Professional DevelopmentAugust 2023Business Intelligence - Data VisualisationDept of Computer ScienceNottingham Trent UniversityJan to March 2021Peer to Peer Network Programme – D2N22•••••19 - UpScaler Programme through Big House at Nottingham Business SchoolInvestment Readiness workshops and Accelerator workshopsSept - Nov 2019 - Women in Leadership through Nottingham Trent University.April/May 2019 - Visit to Ontario, Canada as part of a research study, expanding the business into Canada. July 2017 to May 2018 - running free GDPR Data Protection webinars specifically for Independent Therapists and Brain Injury Case Managers. Created over 200 compliancy plans.Sept 2015 - ERDF funded visit to the USA for 5 weeks to research the Independent Therapy and Case Management industry.Sept 2010 - Travelling fellowship (Winston Churchill Memorial Trust - to the USA for 5 weeks to do a research study on the growing Virtual Assistant Industry.
EDUCATION
The Health & Safety Group
Mandatory & Statutory (Practical) Training Course
Nottingham Trent University
Embedding Innovation in Business
OBIA -Ontario Brain Injury Association
Toronto Canada
D2N2 Growth Hub ScaleUp
The UpScaler Project
Case Management Society UK
Introduction to Case Management for Support Staff Webinar
CMSUK Case Managment Society UK
Introduction to Case Management Study Day
Nottingham Trent University
Women in Leadership - Level 7
SKILLS
ABOUT TRACEY CLARKE-MACLEOD
We provide a specialist Virtual PA service to Independent Therapists and Brain Injury…
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