Virginia Smith
Insurance Services Representative at Nationwide
- Role
- Insurance Services Representative Ii at Nationwide
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Virginia Smith
Licensed Life Insurance & Fixed Annuity educated individual that is experienced in…
Experience
Insurance Services Representative Ii
Aug 2016 — Present · Grandview Heights, OH, US
Preparing auto & property claims for members, claimants, and third parties. • Updating personal information on our members. • Answering our members & claimants’ questions effectively after research. • Directing members calls to other departments to get questions answered efficiently. • Frequent Floor Supervisor to support colleagues. • Always available to take on extra duties as requested. • Active participant on Advisory Council, Engagement Committee, and the Hunger Relief Committee. • Currently, leading my fellow team members through the use of the LEAN Performance Methodologies steps to reach the goal of reducing time on the phone while maintaining a high quality standard.
Education
Ashland University
Bachelor's degree
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