Virginia Barnett

General Manager @Onelife Fitness

Arlington, VA, US

Oversee and direct business operations, marketing, sale, customer service, inventory management, purchasing, and scheduling for square foot luxury health club. Responsibilities include ensuring that revenue goals, profit and loss; as well as earnings before interest, depreciation, & amortization (EBIDA) are achieved. Supervise 95 direct reports, over individual customer accounts, with a yearly income budget of $3.3 M. Increased membership of mature business from 27% a month while growing the mature Personal Training Department by 55% between 20••••18 Drove EBIDA by 2,500% with the reopening after COVID-19 shutdown in 2019Develop strategic plans to maintain productivity, evaluate performance, and improve service quality. Reestablished the Personal Training business to 80% within year of reopening after the pandemic and achieved an all-time high member satisfaction rate of 80%Train 200+ employees on company initiatives, policies, and procedures, including COVID-19 protocols. Developed 20+ future leaders, priming employees to take on managerial and senior leadership roles. Met budget goals every month during the 10 years as GM while increasing membership sales, adjusting staff, modifying purchases and adjusting inventory. Maintained compliance ratings with safety, cleanliness, and member experience expectations at 100% after COVID re-opening. Named the top-performing location in the entire US Fitness Holdings network of 55 centers. Led in member loyalty, cleanliness, and friendliness metrics in Medallia survey across all locations in the network between 2016–2022 Increased the sites overall satisfaction scores by 20% during the same period.Establish effective growth strategies and B2B corporate wellness programs while building long-term relationships with clients such as the FBI, Amazon, and PBS. more than 30 programs started. Added over 1k members through these initiatives.

Foxcroft School

High School Diploma

Radford University - College of Business and Economics

Bachelor of Business Administration, Management Information Systems