Virgil Isola
Jr. Desktop and Inventory Management Analyst at T. Rowe Price
- Role
- Jr Desktop and Inventory Management Analyst at T. Rowe Price
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
Experience
Jr Desktop and Inventory Management Analyst
Sep 2022 — Present
Manage software and hardware lifecycle for 10–15 devices weekly, including imaging, software delivery, and deployment preparation • Provide daily technical support to 10+ employees, resolving desktop, account, and internal service access issues • Collaborate with IT teams and leadership to support resource management and resolve technical issues using ASIT, ServiceNow, Archquery, PowerShell, and Bomgar • Create and maintain documentation for software/hardware issue resolution; generated technical reports for leadership • Support inventory tracking and maintenance of PCs, monitors, and thin clients • Aid in staging, deployment, and quality assurance of workstation components during company expansion; provided onsite support, reported discrepancies, and ensured smooth user setup
Education
La Salle University
Bachelor of Arts - BA, Computer Science
La Salle University
Bachelor of Science - BS, Integrated Science, Business, and Technology
St. John's College High School
High School Diploma
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