Virendra Sharma
Field Operations Manager @ Zomato | Operational Strategy | Team Leadership | Process Optimization
- Role
- Field Operations Manager at Zomato
- Location
- Azamgarh, UP, IN
- LinkedIn followers
- 500 followers
About Virendra Sharma
Detail-oriented Operations & Logistics professional with over 6 years of experience…
Experience
Field Operations Manager
Mar 2025 — Present · Azamgarh, IN
Managing and supervising daily operational activities to ensure seamless execution of the hyperlocal delivery• Supervising the recruitment, training, and performance monitoring of delivery partners to enhance efficiency, reduce attrition, and maintain high service quality standards.• Analyzing delivery patterns and implementing data-driven route optimization strategies to minimize delays, reduce fuel consumption, and enhance overall operational efficiency.• Identifying and swiftly resolving on-ground issues by implementing proactive problem-solving measures, ensuring uninterrupted delivery services and improved customer satisfaction.• Developing and enforcing industry best practices for delivery operations, driving higher productivity, minimizing errors, and reducing turnaround time (TAT).• Tracking and analyzing key performance indicators (KPIs) such as on-time delivery rates, partner efficiency, and operational costs, ensuring continuous improvement and goal achievement.• Maintaining strict adherence to company policies, regulatory guidelines, and standard operating procedures (SOPs) to ensure smooth, legally compliant, and risk-free operations• Collaborating closely with logistics, customer support, and Business Teams to streamline processes, enhance interdepartmental coordination, and improve overall service levels.• Identifying and implementing cost-saving initiatives through strategic planning and resource optimization, ensuring long-term sustainability without compromising delivery quality.
Education
Dr. Ram Manohar Lohia Awadh University, Faizabad
Bachelor's degree
2015 — 2018
Board of High School & Intermediate Education Uttar Pradesh
High School
2012 — 2013
ITI Technical College
Engineer's degree
Swami Vivekananda Subharti University, Meerut
Master of Business Administration - MBA
2020 — 2022
Board of High School & Intermediate Education Uttar Pradesh
Intermediate Examination
2013 — 2014
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