Virender Dhiman
Data Analyst | Specialized in ERP Management | Agile enthusiast | Agile Scrum Master
- Role
- Manager at Rhiti Group
- Location
- Karnal, IN
- LinkedIn followers
- 500 followers
About Virender Dhiman
Driving Business Transformation Through Technology I’m passionate about using…
Experience
Manager
May 2016 — Present · New Delhi, IN
Provided software and hardware troubleshooting for clients across time zones.• Led IT and operational activities, facilitating effective cross-departmental collaboration through efficient system management.• Managed ERP system configuration and access control to ensure data accuracy.• Delivered first-level support for Tally ERP, addressing accounting-related issues, managing ledgers, and supporting end-users with timely troubleshooting.• Created and tailored complex reports utilizing Excel and Advanced Excel to provide actionable business insights.• Administered G Suite services, managing user access, security policies, and collaboration tools across various departments.• Maintained and updated company websites developed on WordPress and Wix, supporting technical upkeep and managing online content.• Provided hardware and software support, ensuring operational continuity by resolving system issues and minimizing downtime across teams.• Utilized empathy and clear direction to guide team through high-pressure situations.• Managed digital presence, publishing content across platforms to maintain brand consistency and enhance engagement.Achievements• Integrated IT and analytics to drive improved operational performance.• Developed custom reports to streamline analysis processes.• Optimized record management workflows, achieving a 15% decrease in inaccuracies.• Maintained seamless system operations throughout infrastructure enhancements.• Boosted team productivity and engagement through proactive leadership, training, and regular strategic alignment.
Education
Computer Science & Engineering Department DCRUST Murthal
Bachelor of Engineering - BE
2004 — 2008
NCR B School
PGDM
2010 — 2012
Skills
- Sap Mm Module
- Pl/Sql
- Microsoft Sql Server
- Asp.net
- Oracle
- Team Management
- Erp
- Sdlc
- Sql
- Project Management
- Presentations
- Vendor Management
- Databases
- Consulting
- Requirements Analysis
- Erp Implementations
- C++
- Web Development
- Documentation
- Javascript
- Management
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