Virender Sachan
Steering Product, Digital Adoption & Sales Forward thru Customer Experience || Market Initiatives || Retail Operations || Tech integration & CRM Optimization
- Role
- Lead- Pc (Hd & Lmd Division) at Ve Commercial Vehicles Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Virender Sachan
Product • Customer • Sales Initiatives Customer-centric Sales & Operations…
Experience
Lead- Pc (Hd & Lmd Division)
May 2025 — Present
Spearheading a 16-member Customer Success & Profitability Team across COCO dealerships PAN-India.The team is responsible for conducting live trials with Key Opinion Leader (KOL) customers, driving digital activations in HD and LMD segments, and delivering operational excellence, customer engagement, and overall profitability.Key Deliverables:•Live Trials Management – HD and LMD Divisions.•Market Activation & Launch Events.•Customer Conversion Focus through live product demonstrations to improve qualitative conversion metrics. •Market Intelligence and Capitalization Strategy.•Digital Transformation Enablement.•Execute regional marketing activations to enhance brand visibility and drive customer engagement.•Team Training & Organize and lead training sessions/workshops.•Customer and Fleet Operator Engagement.•Digital Testimonials & Content Enablement.•Empower local teams to leverage digital content for enhanced outreach and customer trust.
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