Viren Solanki
Front Desk Duty Manager @Sheraton Centre Toronto Hotel
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WORK HISTORY
Front Desk Duty Manager @Sheraton Centre Toronto Hotel
Toronto, ON, CA
EDUCATION
Queen Margaret University
Internation Hospitality and Tourism Management
Fanshawe College
Postgraduate Degree
ITM Group of Institutions
International tourism and Hospitality Management
ABOUT VIREN SOLANKI
I am a versatile Hospitality and People Operations professional constantly inspired by culture, operations and customer service. With over 5 years of customer service experience, I am always working to keep the Customer a hero by staying innovative, thorough and engaged! Fueled by my passion for working with people, I am committed to making a positive and impactful change in the workspace by delivering agile customer service operation processes. As a solution-oriented and results-driven professional, and through my experience in customer service roles, I have gained valuable experience and skills to implement agile workflows and operational strategies and to drive the best customer service operation strategies. I am a committed problem solver and am passionate about leveraging technology and data insights to implement agile operational strategies with a focus on championing customer and stakeholder experience. I am an enthusiastic and adaptable team player with strong collaboration, communication and leadership skills. I am able to manage stakeholder relationships and handle competing priorities by aligning communication plans with the overall objectives of enhancing customer experience. Connect with me: s••••••••@gmail.com
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