Viral Patel
Strategic Enterprise Customer Success Manager | ERG Leader | Relationship Builder | B2B SaaS
- Role
- Customer Success Manager at Glassdoor
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
May 2021 — Present
Manage a portfolio of 70+ enterprise accounts, fostering strong relationships with key stakeholdersLead quarterly business reviews to drive customer satisfaction, retention, and account growthCollaborate with internal teams to ensure positive outcomes throughout the customer lifecycle
Education
California State University, Fullerton
Bachelor's degree, Psychology
Hope International University
Masters of Arts, Psychology MFT
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