Viral Shah

About Viral Shah

I’m Viral Shah, a senior engineering leader with 20 years of experience across Microsoft, ServiceNow, and Netflix. For the past six years, I’ve led the development of media processing and ingestion platforms at Netflix — scalable systems that power everything media-related from content creation to streaming, helping us entertain the world.My passion lies at the intersection of technology and strategy: building systems that scale, solving real customer problems, and turning complex challenges into clear, impactful solutions. I’m also committed to mentoring engineers and advancing my leadership journey through Stanford’s LEAD executive program.

Experience

1. Engineering Netflix

   Netflix

   Dec 2018 — Present · San Francisco, CA, US

   Media Processing Platform | Studio & Streaming Ecosystem- Led the development of Cosmos, Netflix\'s unified media processing platform powering all media processing needs across Streaming and Studio use cases- Spearheaded a platform reliability initiative, reducing production incidents by 70%, significantly improving system stability and user experience- Directed performance optimizations for the Cosmos Workflow Engine, achieving 80%+ reduction in 4K media encode times, enabling faster content delivery- Led the architectural transformation of the Cosmos Workflow System from a multi-tenant monolith to a scalable microservices-based architecture- Designed and executed a seamless migration of the Cosmos Request Store from AWS MySQL to a highly performant Key-Value Store, with zero downtime and zero user impact- Drove the development of media ingestion pipelines for Studio and Production use cases, reducing manual effort by 60% and enabling automated validation, inspection, and proxy generation. For example, the Locked Cut ingestion pipeline accelerated subtitle and dubbing processes by 2+ weeks, improving time-to-market for Netflix Originals- Led development of the Content Hub, a centralized media portal for Production and Studio users, streamlining media access and collaboration- Delivered the Delivery List platform to track contractual media delivery status, replacing manual processes and delivering 90%+ time savings for Studio teams- Pioneered the development of the GraphQL backend for Content Hub, integrated with Netflix Studio\'s federated graph, enhancing system extensibility and developer productivity.

Education

• L.D. College of Engineering

  BE, Computer Engineering

  2000 — 2004

• University of Southern California

  MS, Computer Science

  2004 — 2005

• Stanford University Graduate School of Business

  Stanford LEAD Professional Certificate

Skills

• Agile Methodologies
• Scalability
• Software Engineering
• Software Design
• Software Development
• Design Patterns
• Scrum
• Xml
• Wcf
• Cloud Computing
• Java
• Visual Studio
• C
• C#
• .net
• Oop
• Multithreading
• Soa
• Distributed Systems
• C++
• Windows Azure
• Algorithms
• Web Services
• Asp.net
• Linq
• Object Oriented Design