Viral Shah

Principal - Customer Success Account Management

Role: Principal - Customer Success Account Management at Microsoft
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

About Viral Shah

Dynamic, results-driven professional with proven track record in Customer Success, Consultative Solution Sales, Program Management, Business Development, GTM Strategy and Execution, Team Management & People Development with expertise in Cloud Computing & Virtualization, Enterprise Business Solutions, Enterprise Collaboration & Productivity Solitons, IT Infrastructure Management etc.• Exceptional Techno-Managerial-Commercial expertise having generated major business wins • Strong skills in developing long term relationships with customers, partners and vendors at CxO, CIO and Leadership level• Proven exposure in collaborating across sales process, liaising with other sales and non-sales teams with demonstrated leadership abilities in a cross-cultural / global environment.• A strong team leader with impressive interpersonal and communication skills having the credit of motivating, developing and training the team members on processes and improving their functional efficiency.

Experience

Principal - Customer Success Account Management
Microsoft
Nov 2024 — Present · Mumbai, IN

Education

Sbmp
Digital Elex Engg
1992 — 1996

Skills

IT Strategy
Pricing
Enterprise Collaboration
Collaboration Solutions
Management
Pmi
Sales Process
Enterprise Software
Itil
Team Management
Ccna
Business Planning
Gtm
Social Software
Channel Partners
Vendor Management
Business Development
Software as a Service (Saas)
Social Media
Pre-Sales
Software Licensing
New Business Development
Cisco Technologies
Pmp
IT Management
Social Enterprise

Contact information

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Work email
•••••@microsoft.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Microsoft

Software Development · 10K employees · 1 Microsoft Way, Redmond, Washington, 98052, US

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

microsoft.com

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