Viral Kotak
Director of Operations @TDCX
Hyderabad, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2025 — Present
Director of Operations @TDCX
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Hyderabad, IN
EDUCATION
2007 — 2008
Indian Institute of Management, Calcutta
EPYP
2001 — 2004
ICFAI meritum college
BIT
ABOUT VIRAL KOTAK
Seasoned Sales, Operations, and Customer Success leader with 18+ years of experience in scaling and managing large teams in Digital Marketing and Tech Hardware sales. Strong experience in managing P&L and delivering operational excellence. Key Skills Customer Success | Account Mining | Operations Management | P&L Accountability | Inside Sales | Recruitment & WFM | Process Migrations | Process Improvement | Client Management | Contract Management & Pricing | Strategic Planning.
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