Viral Desai
Sr. SRE | F5 | AVI | DNS | NDM | JScape | NTP
- Role
- Sr Site Reliability Engineer at PayPal
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Experience
Sr Site Reliability Engineer
Jun 2022 — Present · Dallas-Fort Worth, TX, US
Designed and maintained scalable infrastructure supporting mission-critical systems across hybrid cloud environments- Implemented and optimized load balancing strategies using F5 and AVI Networks to ensure high availability and low-latency performance- Engineered and maintained enterprise DNS architecture and global traffic management (GTM) using Bind for efficient request routing- Managed a fleet of over 500+ Linux and Windows servers, focusing on high availability, storage resilience, and performance tuning- Maintained strict configuration policies for DNS, NTP, and Mail Transfer Agents (Exchange) within secure hybrid environments- Collaborated with SOC, networking, and storage teams to improve the uptime and reliability of key services including SFTP systems (JScape, NDM)- Troubleshot complex hardware/software issues across custom infrastructure, reducing downtime andaccelerating root cause analysis- Actively participated in on-call rotations, postmortems, and incident reviews to drive continuousimprovement and site resilience.
Skills
- F5 Bigip
- Ltm
- Border Gateway Protocol (Bgp)
- Vlan
- Open Shortest Path First (Ospf)
- Routing Protocols
- Switches
- Firewalls
- Networking
- Gtm
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