Viraj Theberis
- Role
- Tapjoy (Acquired by Ironsource) at Tapjoy Acquired By Ironsource
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
Experience
Tapjoy (Acquired by Ironsource)
Present
Skills
- Customer Journey Mapping
- Process Improvement
- Management
- Web Chat
- Interviews
- Stakeholder Management
- Customer Relations
- Outsourcing
- Process Management
- Workforce Management
- Customer Retention
- Customer Service
- Strategy
- Performance Appraisal
- Service Delivery
- Managerial Experience
- Mentoring
- Vendor Management
- Bpo
- Soft Skills
- Resource Management
- Ivr
- Microsoft Office
- Acd
- Performance Management
- Project Management
- Coaching Staff
- Manager of Managers
- Leadership
- Mystery Shopping
- People Skills
- Training
- Creative Writing
- Contact Center Operations
- Coaching
- Management of International Teams
- Process Development
- Operations Management
- Strategic Planning
- Call Center
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