Virajkumar Raj

Operations Sort Supervisor @Intelcom | Dragonfly

Montreal, QC, CA

Coordinate and manage a large team of package handlers to ensure efficient sort operations that meet daily delivery targets and client expectations across multiple e-commerce platforms- Implement continuous improvement initiatives by training staff on optimized sorting techniques, improving process flow, reducing handling time, and supporting a culture of operational excellence- Oversee inbound freight logistics using freight management tools to track delivery schedules, proactively addressing delays and adapting sort strategies as needed to maintain throughput- Utilize Power BI and internal reporting to monitor key performance indicators, identify inefficiencies, and support data-driven decision-making for improving cost, speed, and accuracy across the operation.

G H Patel College of Engineering & Technology

Bachelor of Engineering - BE

Concordia University

Masters