Viraj Shah
National Key Account Manager at Hyperpure by Zomato | Ex-eBay.com
- Role
- Senior Key Account Manager at Hyperpure By Zomato
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Viraj Shah
Results-driven professional with over 8 years of experience in building strategic…
Experience
Senior Key Account Manager
Aug 2024 — Present · Mumbai, IN
Client Relationship Management: Built andmaintained strong, long-term relationshipswith key restaurant partners to ensure highsatisfaction and retention.Revenue Growth: Drove monthly ordervolumes and revenue growth by identifyingupselling and cross-selling opportunities acrossproduct categories.Demand Forecasting and Planning:Collaborated with supply chain andoperations teams to forecast demand, andensure timely delivery of inventory.Issue Resolution: Acted as the primary pointof contact for all operational, logistical, andquality-related concerns, ensuring a quickturnaround on escalations.Data-Driven Insights: Analyzed accountperformance using internal dashboards todrive data-backed decisions, and improveservice delivery.Strategic Account Growth: Developedcustomized solutions and pricing strategies toexpand wallet share within key accounts.Collaboration: Worked cross-functionally withcategory managers, warehouse ops, finance,and customer support to ensure a seamlessexperience for partners.Account Onboarding: Managed the smoothonboarding of new brand accounts, ensuringtimely activation and adoption of Hyperpureservices.
Education
Thakur Educational Trusts Thakur Institute of Management Studies Career Development and Research
PGDM
2015 — 2017
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