Viraj Morgaonkar
Big Data Analytics & BI | SQL | Python | AWS |ML | Spark | Power BI |
- Role
- Fba Ml Operations Investigation Specialist L3 at Amazon
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Viraj Morgaonkar
A recent Executive Post Graduate in Data Science with a specialized focus in the field…
Experience
Fba Ml Operations Investigation Specialist L3
May 2024 — Present · Bengaluru, IN
Applied a deep technical understanding of complex FBA operational processes and data flows to meticulously investigate and diagnose root causes of discrepancies to determine validity and pinpoint operational errors.2. Proficiently utilized SQL and Excel to extract and analyze datasets from Amazon\'s internal Datanet servers. This enabled highly accurate root cause identification for FBA operational issues and the formulation of precise, data-backed solutions.3. Managed investigations with a keen awareness of various Key Performance Indicators (KPIs), ensuring a high standard of accuracy to prevent potential legal implications for the company. This implicitly contributed to monitoring the technical health and reliability of FBA operations.4. Successfully managed a significant increase in investigation caseloads, demonstrating strong prioritization and time management skills to reduce backlogs while maintaining stringent quality standards and adhering to SLAs.5. Identified critical bottlenecks leading to spikes in investigation cases and provided datainformed solutions for both individual cases and broader process improvements, enhancing overall operational efficiency.6. Actively participated in the testing of new operational processes, providing continuous feedback for improvements that directly contributed to optimizing workflows and system functionality.7. Communicated intricate technical and operational resolutions clearly and concisely, both verbally and in writing, to internal partners and directly to Amazon sellers, fostering transparency and trust.
Education
St. Xavier's Collage of Arts and Science, Mapusa, Goa
Bachelor of Science
2015 — 2018
International Institute of Information Technology Bangalore
Executive Post Graduate Diploma
2023 — 2024
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