Viraj Chandarana
Head of Sales | Fintech & Observability | Turning Technical Expertise into Revenue Growth
- Role
- Head of Sales and Business Development at Data Elicit Solutions
- Location
- Rajkot, GJ, IN
- LinkedIn followers
- 500 followers
About Viraj Chandarana
Currently leading 24×7 shift operations for a 15+ member global team supporting Splunk apps and add-ons. I manage delivery, escalations, and team growth while ensuring top-tier SLAs, CSAT, and KPI alignment—especially post-Cisco acquisition.I work closely with product managers, engineering, and escalation teams to drive issue resolution, product improvements, and customer delight. My focus is on operational excellence, stakeholder management, and scaling reliable support for mission-critical Splunk customers.
Experience
Head of Sales and Business Development
Feb 2026 — Present · Rajkot, IN
In my role, I focused on driving outcomes that enhance platform resilience and customer adoption within mission-critical environments. By partnering with product, engineering, and executive stakeholders, I translated complex technical capabilities into measurable business value. This collaboration strengthened enterprise trust and paved the way for strategic growth and long-term revenue opportunities.
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