Viraf Tengra
Senior Manager - Global Distribution Systems at Oman Air - National Carrier of Sultanate of Oman
- Role
- Senior Manager - Global Distribution Systems at Oman Air
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Viraf Tengra
A Committed professional with Travel & Tourism Diploma having over 30 years of rich…
Experience
Senior Manager - Global Distribution Systems
Jun 2015 — Present · Muscat, OM
As Senior Manager Distribution, main responsibility is to ensure significant distribution cost reduction through several initiatives undertaken for Oman Air. Initiatives include Negotiating GDS Commercial Contracts, Implementing and managing Oman Air\'s NDC Direct Connect channel, evaluating various GDS products, Analyzing GDS billing, In-depth BIDT analysis & claims, Resolving system related issues, Maximize recovery through ADM Management, Stingent checks & processes to detect GDS abuse & to educate the Travel fraternity globally to follow the correct booking practices thereby minimizing GDS abuse.
Education
Allaince Francais
AV1
IHCTM
Travel & Tourism Diploma
1992 — 1992
University of Mumbai
BCOM
1987 — 1991
Skills
- Amadeus
- Customer Service
- Aviation
- Call Center
- People Management
- Revenue Management
- Customer Satisfaction
- Global Distribution Systems
- Process Improvement
- Account Management
- Revenue Analysis
- Contract Negotiation
- Airlines
- Gds
- Crs
- Negotiation
- Team Building
- Team Management
- Vendor Management
- Sabre
- Key Account Management
- Council of Residential Specialists
- Abacus
- Sales Management
- Galileo
- Problem Solving
- Operations Management
- Customer Relations
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