Vipul Bageshwar
Lead Quality Analyst
- Role
- Lead Quality Analyst at MetaApply | IE
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Vipul Bageshwar
Analytical and organized professional with expertise in operations and quality assurance…
Experience
Lead Quality Analyst
Feb 2025 — Present · Noida, IN
Responsible for managing quality team performance against defined standards• Conduct ongoing evaluation and documentation of counsellor performance through call monitoring, lead analysis and structured evaluated forms.• Assessed business processes, identified improvement opportunities, and managed mini projects to enhance sales team efficiency and effectiveness• Designed and contributed to training events and learning solutions• Partnered with the training team to define key parameters for sales training, increasing conversion rates• Provided actionable feedback to teams through regular audits, training and performance evaluations.• Responsible for collecting, analyzing and interpreting data to identify trends and insights for the stakeholders for easy decision making and improving business outcomes.• Additional Achievements:1. Temporarily managed the sales team during the transition period and contributed to a 21% increase in sales conversion by aligning call strategies with performance analytics.2. Utilized process assurance insights to improve lead quality, initiating OPT verified leads to reduce junk leads and enhance conversion efficiency.
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