Vipul Masarkar
IT Service desk Analyst at HCL Technologies Ltd.
- Role
- Senior Analyst at HCLTech
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Vipul Masarkar
As a highly experienced IT service desk and BPS executive, I have had the privilege of…
Experience
Senior Analyst
Oct 2025 — Present · Nagpur, IN
Troubleshoot software, hardware and networking issues across diverse platforms.• Coordinate with cross-functional global teams to resolve escalate technical problems.• Deliver prompt, well documented resolutions to support high SLAs and user satisfaction.
Education
Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)
High School Diploma
2017 — 2019
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Business Administration - BBA
2019 — 2022
Central Board of Secondary Education (CBSE)
Grade X
2016 — 2017
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